Shipping Policy

All orders will be shipped with in 48 business hours to customers within the continental USA.  

To return your product, you should mail your product to:

Nuance Candles

20929 Ventura Blvd., Suite 47-231

Woodland Hills, CA 91364

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, which may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.